Duck Creek RV Resort Cancellation Policy
It is the intent of Duck Creek RV Resort to provide a consistent and fair method for all cancellation requests by adhering to the following policy, regardless of circumstances.� Requests for exceptions to the policy will not be considered.
Cancellations made more than
14 Days before arrival date - No Fees Gift Card Option�- Convert the full amount that you paid to a gift card to use a on future trip to Duck Creek!��
Cancellations made more than 14 Days before arrival date - Refund Option�- If your payment was $300 or less, you will receive a refund minus $30.� If your payment was more than $300, you will receive a 90% refund.� All refunds are processed back to the original credit card used.� Please note that the online booking fee goes directly to our software company and is always non refundable.�
Cancellations made less than 14 days before arrival date�-� Cancellations within 14 days result in forfeit of entire payment.��Documented emergencies will be considered for a partial camping credit only.� We will not issue refunds within 14 days regardless of reason for cancelling.��
?The following are not eligible for refund or credit.
All cancellations must be made online.� Phone and email cancellations will not be accepted.
Reservation Changes Policy
We understand that your plans may change or you want to switch your site.� We can easily edit your current reservation!
Changes that can be made right up to arrival if available
If
you choose to re-book instead of waiting for us to make changes to your
current reservation, you will be responsible for full cancellation fees
for the site you no longer need.��
Changes that must be made at least 14 days before arrival
If you have an emergent reason for needing to reduce nights or change dates when there is less than 14 days before your arrival, please provide a reason.� You will be asked to provide documentation of your situation.��
All changes must be made online.� Phone and email cancellations will not be accepted.
Duck Creek RV Resort Good Neighbor Policy
We strive to create a positive experience for all our guests. Those who do not follow the rules or contribute to an unpleasant atmosphere will be asked to leave. We appreciate your understanding and cooperation in helping us maintain a welcoming environment for everyone.
Please click here to review our park policies.� By clicking the box to accept our terms and conditions, you acknowledge that you have read, understood, and agree to abide by our policies and guidelines.� This includes all rules regarding your stay, safety and the use of our facilities.� Thank you for your cooperation!
Duck Creek RV Resort is privately owned. The camper agrees to specifically release and forever discharge Duck Creek RV Resort, Double Z Development, LLC and their affiliates, officers, agents, and employees from any and all liability or claims for injury, illness, death or damage to property that the camper, camper's family or camper's guests that may occur while participating in any campground activities or using resort amenities.� The camper understands and accepts that activities that he and his guests, partake in while at Duck Creek RV Resort may expose them to many hazards including personal injury, death and / or damage to property.� The camper warrants that he and his guests are participating voluntarily and do not have any conditions that will increase the likelihood of experiencing injuries while partaking in activities and using amenities.
I understand that Double Z Development, LLC, its agents, and its employees may inadvertently take photographs and videos that may contain myself, my child, and members of my party and accept that these may be used for any lawful purpose including but not limited to, publications, promotion, illustration, advertising, trade or historical archive in any manner or in any medium.� I understand that myself or members of my party are not entitled to any compensation or royalties with respect to the use of these materials.� If you choose to be the feature or focal point of our photos and videos, you will do so voluntarily and sign a separate, specific photo release.� � �
I understand that I will be held financially responsible for full replacement value of any damages caused by myself or anyone in my party, in addition to any cost associated with collection of said money.� I will immediately report any damage to staff.� I agree to comply with all printed rules, verbal instructions from staff and posted signs.� I will ask for clarification when needed. This agreement shall remain in effect indefinitely and applies for the current and all future camping stays and use of resort amenities.� I understand that the billing amount indicated may not include all final charges.��Advanced payments made over the internet are always paid by credit card. By providing a credit card number, you are authorizing Duck Creek RV Resort to bill your credit card for the full amount of reservation, including any costs accrued while at the property, and outstanding balances not paid at time of departure.� If I do not receive a final bill via email or I have questions about my final bill, I will immediately reach out to the campground to let them know.� I agree that I will not initiate a chargeback through my credit card company without first seeking a resolution directly with the merchant.�
It�s important to note that even if your credit card company decides in your favor, you remain responsible for the payment owed to us.� If it is necessary to seek legal remedies, please be aware that you may be responsible for court costs in addition to any judgement rendered in our favor.��We encourage you to reach out first, as we are committed to finding a resolution that works for both parties.� �Thank you for your understanding and cooperation.���
I understand and accept the following:� (1)��there is an extra charge for registering more than 6 people per site�(2)��maximum occupancy of each site is 8 people�(3)� wristbands are required to be worn at all times while staying with us (4)��there is an extra charge for lost wristbands (5) people swapping is not permitted (6)� extra people must be registered for your entire stay, we do not allow extras for only part of the stay.
Duck Creek RV Resort Cancellation Policy
It is the intent of Duck Creek RV Resort to provide a consistent and fair method for all cancellation requests by adhering to the following policy, regardless of circumstances.� Requests for exceptions to the policy will not be considered.
Cancellations made more than
14 Days before arrival date - No Fees Gift Card Option�- Convert the full amount that you paid to a gift card to use a on future trip to Duck Creek!��
Cancellations made more than 14 Days before arrival date - Refund Option�- If your payment was $300 or less, you will receive a refund minus $30.� If your payment was more than $300, you will receive a 90% refund.� All refunds are processed back to the original credit card used.� Please note that the online booking fee goes directly to our software company and is always non refundable.�
Cancellations made less than 14 days before arrival date�-� Cancellations within 14 days result in forfeit of entire payment.��Documented emergencies will be considered for a partial camping credit only.� We will not issue refunds within 14 days regardless of reason for cancelling.��
?The following are not eligible for refund or credit.
All cancellations must be made online.� Phone and email cancellations will not be accepted.
Reservation Changes Policy
We understand that your plans may change or you want to switch your site.� We can easily edit your current reservation!
Changes that can be made right up to arrival if available
If
you choose to re-book instead of waiting for us to make changes to your
current reservation, you will be responsible for full cancellation fees
for the site you no longer need.��
Changes that must be made at least 14 days before arrival
If you have an emergent reason for needing to reduce nights or change dates when there is less than 14 days before your arrival, please provide a reason.� You will be asked to provide documentation of your situation.��
All changes must be made online.� Phone and email cancellations will not be accepted.
Duck Creek RV Resort Good Neighbor Policy
We strive to create a positive experience for all our guests. Those who do not follow the rules or contribute to an unpleasant atmosphere will be asked to leave. We appreciate your understanding and cooperation in helping us maintain a welcoming environment for everyone.
Please click here to review our park policies.� By clicking the box to accept our terms and conditions, you acknowledge that you have read, understood, and agree to abide by our policies and guidelines.� This includes all rules regarding your stay, safety and the use of our facilities.� Thank you for your cooperation!
Duck Creek RV Resort is privately owned. The camper agrees to specifically release and forever discharge Duck Creek RV Resort, Double Z Development, LLC and their affiliates, officers, agents, and employees from any and all liability or claims for injury, illness, death or damage to property that the camper, camper's family or camper's guests that may occur while participating in any campground activities or using resort amenities.� The camper understands and accepts that activities that he and his guests, partake in while at Duck Creek RV Resort may expose them to many hazards including personal injury, death and / or damage to property.� The camper warrants that he and his guests are participating voluntarily and do not have any conditions that will increase the likelihood of experiencing injuries while partaking in activities and using amenities.
I understand that Double Z Development, LLC, its agents, and its employees may inadvertently take photographs and videos that may contain myself, my child, and members of my party and accept that these may be used for any lawful purpose including but not limited to, publications, promotion, illustration, advertising, trade or historical archive in any manner or in any medium.� I understand that myself or members of my party are not entitled to any compensation or royalties with respect to the use of these materials.� If you choose to be the feature or focal point of our photos and videos, you will do so voluntarily and sign a separate, specific photo release.� � �
I understand that I will be held financially responsible for full replacement value of any damages caused by myself or anyone in my party, in addition to any cost associated with collection of said money.� I will immediately report any damage to staff.� I agree to comply with all printed rules, verbal instructions from staff and posted signs.� I will ask for clarification when needed. This agreement shall remain in effect indefinitely and applies for the current and all future camping stays and use of resort amenities.� I understand that the billing amount indicated may not include all final charges.��Advanced payments made over the internet are always paid by credit card. By providing a credit card number, you are authorizing Duck Creek RV Resort to bill your credit card for the full amount of reservation, including any costs accrued while at the property, and outstanding balances not paid at time of departure.� If I do not receive a final bill via email or I have questions about my final bill, I will immediately reach out to the campground to let them know.� I agree that I will not initiate a chargeback through my credit card company without first seeking a resolution directly with the merchant.�
It�s important to note that even if your credit card company decides in your favor, you remain responsible for the payment owed to us.� If it is necessary to seek legal remedies, please be aware that you may be responsible for court costs in addition to any judgement rendered in our favor.��We encourage you to reach out first, as we are committed to finding a resolution that works for both parties.� �Thank you for your understanding and cooperation.���
I understand and accept the following:� (1)��there is an extra charge for registering more than 6 people per site�(2)��maximum occupancy of each site is 8 people�(3)� wristbands are required to be worn at all times while staying with us (4)��there is an extra charge for lost wristbands (5) people swapping is not permitted (6)� extra people must be registered for your entire stay, we do not allow extras for only part of the stay.